It is so important to properly educate your customer on what is a reasonable expectation for their floor, because every floor is different and has its own “personality” so to speak. This is often what contractors new to polishing and grinding find most difficult. Every customer has a vision of how they want the floor to look upon completion- sometimes it’s achievable but not always, so it is important to effectively manage customer expectations. This may not seem like something that is overly important but in reality it’s incredibly important. ![]() MISTAKE 1 Not properly managing customer expectations This blog will touch on the 9 most common grinding and polishing mistakes and why it’s important to correct them. ![]() ![]() Surface Preparation and concrete polishing is a competitive industry and the ability to achieve quality outcomes is essential for getting your projects noticed.
0 Comments
Leave a Reply. |